TRALYVEXIN Money Back Guarantee Policy

Introduction

At TRALYVEXIN, we believe in the quality of our products and the satisfaction of our customers. We are committed to ensuring that you are completely satisfied with your purchase, and we offer a comprehensive money-back guarantee to provide you with peace of mind.

Eligibility

To be eligible for a refund, the request must be made within 30 days of receiving your order. The product must be returned in its original packaging and in re-saleable condition. TRALYVEXIN reserves the right to refuse a refund if the product shows signs of damage or use beyond the accepted threshold.

Return Process

• Contact our customer service team at [email protected] to initiate the return process.
• Include your order number and reason for return in your email.
• Our team will provide you with a Return Merchandise Authorization (RMA) number and further instructions.
• Ship the product back to TRALYVEXIN with the RMA number included inside the package.

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed within 7-10 business days, and a credit will automatically be applied to your original method of payment.

Exclusions

Certain items are non-refundable, including but not limited to:

• Gift cards
• Downloadable software or digital products
• Products marked as final sale on the TRALYVEXIN website

Contact Information